Frequently Asked Questions

What areas do you serve?

I serve the metropolitan Memphis area, though there are certain areas I may exclude at my discretion. If you’re unsure whether your location is covered, please feel free to contact me for confirmation.

What equipment do you bring for the massage services?

For each appointment, I bring all the necessary equipment, including a massage table, massage chair, linens, and music, to create the perfect relaxing environment.

Do I need to provide anything for the massage session?

The only thing I need from you is access to an electrical outlet for some of my equipment and a sink. Other than that, I’ll take care of everything else to ensure a seamless and relaxing experience.

Is the travel fee included in the service price?

Yes, my travel fee is already included in the price of the services. There are no additional charges for travel within my service area.

Can I book a massage for a special event, such as a wedding or group gathering?

Absolutely! I offer specialized services like the ‘Tie the Knot’ Wedding Day Massage and group massages. Feel free to contact me to discuss the details and how I can tailor my services to your special event.

What is your cancellation policy?

I have a 24-hour cancellation policy. If you need to cancel or reschedule, please do so at least 24 hours in advance to avoid being charged 50% of the service cost. No-shows will be charged the full service cost.

What forms of payment do you accept?

I accept all major credit cards and cash. Full payment is due at the time of the service.

How can I ensure my location is suitable for an in-home massage?

Ideally, you should have a quiet, private space large enough to accommodate a massage table with some additional room to move around. If you have any concerns about your space, please contact me, and I can help assess its suitability.


By booking an appointment with Kim Trammell, Massage Therapy, you acknowledge and accept these FAQs. If you have any more questions, please don’t hesitate to reach out. I’m here to ensure your massage experience is relaxing and enjoyable.